Template: have this notice reviewed for your jurisdiction.
For players on servers that use Hydra AC: game identifiers (licence, Discord, Steam and similar), hardware tokens, player names, detections with their evidence, screenshots and replay clips when a detection asks for them, and bans. IP addresses are used for ban enforcement and are not shown in the hub. For hub users: username, e-mail address, password hash and an audit log of staff actions.
We only send offers and discounts to accounts that ticked the box when signing up or turned it on later on the Account page in Hydra Hub. Turn it off there at any time. Account e-mails (sign-in, invitations, billing) are sent regardless.
To detect cheating, enforce bans and let server staff review evidence. Servers must tell their players that an anti-cheat with screen capture is in use.
Server communities that join the Hydra network share, to prevent cheating: the bans made on their servers (reason and dates) and which of their servers a player has played on and when. Staff of other communities in the network see these in the player lookup, with the server's name. Identifiers are used to find the player; IP addresses, hardware tokens, notes, detections and evidence are never shared. Every lookup is recorded. The lookup also shows the public Discord profile (name, picture, account age) and the public Cfx.re forum profile linked to the player's identifiers. Nothing in the network bans anyone by itself: each community decides. A player who thinks a ban is wrong can ask the community that made it, or email privacy@hydra-ac.com.
When a detection asks for evidence, the player's game uploads a short clip (by default the 5 seconds either side of the detection, 10 seconds for aim and combat detections) or a screenshot. Nothing is recorded or uploaded otherwise: the game keeps only a short rolling buffer in memory, overwritten as it goes.
For players, the server community whose server they play on decides how their data is used and is its controller; Hydra AC processes it for that community. Hub users' accounts are held by Hydra AC.
Screenshots and clips are deleted after the plan's evidence retention period (14, 30 or 90 days), connection events after 30 days and combat incidents after 90 days. Bans are kept until they are revoked.
To see, correct or delete what Hydra AC holds about you, or to object to how it is used, email privacy@hydra-ac.com. Tell us your game identifiers (licence, Discord or FiveM ID) so we can find your records.
Payments are handled by Stripe; Hydra AC never sees card details.