Template: have these terms reviewed before taking payments.
Hydra AC provides an anti-cheat resource for FiveM servers and the Hydra Hub web service that stores detections, bans and evidence for your servers. Detections are signals for your staff to review; you decide on, and are responsible for, the actions taken against players on your servers.
Keep your credentials and server keys secret. You are responsible for the members you invite and for what they do in your organisation.
Plans are billed monthly in advance through Stripe. A cancelled subscription runs to the end of the paid period. When a plan ends, your servers keep running for 3 more days; after that Hydra stops on them until a subscription is active again. If a payment fails, your servers also keep running for 3 days while you update the card.
When a detection asks for evidence, Hydra records a short clip from the player's game (by default the 5 seconds either side of the detection, 10 seconds for aim and combat detections) or a screenshot, and stores it in Hydra Hub with the detection. Clips and screenshots are deleted after your plan's evidence retention period. You must tell the players on your servers, for example in your rules or connection screen, that your server uses an anti-cheat that captures their screen.
So that your own scripts are not flagged, the HydraAC resource reads the Lua files of the resources on your server to find heal and armour items, teleport destinations and safe zones. Only what it finds is sent to Hydra Hub: the resource's name, the file and line, item names and coordinates. The code itself is not sent. For the live map it lists the resources that stream map files (name, number and size of files); their readable map files are uploaded only when your staff switch that resource on in Hydra Hub. Files a creator protected with Cfx asset escrow are never decrypted, read or sent.
For the personal data of the players on your servers (identifiers, names, detections, clips, screenshots, bans), you are the controller and Hydra AC processes it on your behalf, under UK GDPR and EU GDPR where they apply. We process it only to provide the service and as your settings instruct; keep it confidential and secure; give access only to people and providers who need it to run the service (our hosting and network providers, and Stripe for payments) under equivalent obligations; help you answer requests from players about their data; tell you without undue delay of a breach that affects it; delete it when it reaches its retention period; and delete or return it when the service ends, if you ask. The Hydra network, if your organisation takes part, shares the data described in the privacy notice with the other organisations in it. Ask privacy@hydra-ac.com for a signed data processing agreement.
If your organisation joins the Hydra network (on by default when you sign up, switch it off on the Organisation page), your servers' bans and player sessions are shared with the other organisations in the network, and you see theirs. Use what you see only to protect your servers, treat another community's ban as information rather than proof, and keep your own bans accurate: revoke a ban that turns out to be wrong. Tell your players that your server takes part.
Do not use Hydra AC to collect data beyond running your server, to harass players, or to attack Hydra AC or other servers.
Questions about the service or these terms: support@hydra-ac.com.
Hydra AC is provided as is. No anti-cheat catches every cheat, and legitimate players can occasionally be flagged: review evidence before acting.